Service
We take pride in ensuring that your Smartlift is always ready for the next task. Even a Smartlift requires service and wear parts to avoid downtime.
GUARANTEE FOR SAFE OPERATION
Our dedicated service team is your contact for support when there is a need for service. We are ready to assist with everything – from troubleshooting and technical support to identifying spare parts and technical documentation.
Of course, we also offer technical guidance and support for our special solutions. Whatever the need, we are here to ensure that your Smartlift is always ready for the next task.
Fast delivery of spare parts
If you need a wear part for your glass lifter, we guarantee fast delivery of original spare parts. We pack and send all spare parts on the same day we receive the order because we know that uptime and safe operation are crucial.
Ordering spare parts is easy. A quick call to us, and the package is on its way.
If you are unsure about anything, please reach out to us. We look forward to assisting you.
Smartlift customer service
Troubleshooting and technical support, technical documentation.
Order processing, inquiries about spare parts.
Order processing, shipping, questions regarding invoicing.
WE INVEST IN STOCK, PARTS, AND SERVICE
We always have machines in stock and strive to have the shortest possible delivery time. Therefore, we can act quickly on a customer demo or the purchase of a Smartlift.
PARTS & SERVICE
As our customer, we have a special commitment to ensuring you the necessary service to avoid downtime. We have a large spare parts inventory and dispatch 99% of orders on the same day we receive them.
We perform service according to all regulations. We carefully go through and service the machines based on well-defined checklists and, of course, can service and repair both new and older models.
If you have an issue with your glass lifter that can be resolved through technical advice over the phone, we are ready to assist you. Provide the model and serial number and let us know about the problem so we can help you as quickly as possible.
