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GET IN TOUCH

To get in touch fill out the form or scroll down to find contact details for key people in the Smartlift team.

Our Service Offerings

GUARANTEE FOR SAFE OPERATION

Our dedicated service team is your contact for support when there is a need for service. We are ready to assist with everything – from troubleshooting and technical support to identifying spare parts and technical documentation.

Of course, we also offer technical guidance and support for our special solutions. Whatever the need, we are here to ensure that your Smartlift is always ready for the next task.

Fast delivery of spare parts

If you need a wear part for your glass lifter, we guarantee fast delivery of original spare parts. We pack and send all spare parts on the same day we receive the order because we know that uptime and safe operation are crucial.

Ordering spare parts is easy. A quick call to us, and the package is on its way.

If you are unsure about anything, please reach out to us. We look forward to assisting you.

Customer service

Head of Customer ServiceBrian Stükercustomerservice@smartlift.com+45 9772 2911

Team leader, troubleshooting, and technical support.

Sales CoordinatorLouise Hansencustomerservice@smartlift.com+45 9772 2911

Order processing, inquiries about spare parts.

Administrative AssistantJeanne Baunsgaard Nielsencustomerservice@smartlift.com+45 9772 2911

Order processing, shipping, questions regarding invoicing.

Troubleshooting and technical support, technical documentation.

The Smartlift team

Sales Manager, PartnersNiels Langbergnln@smartlift.com+45 5151 2535
Director Global AccountsFlemming Storm Nielsenfsn@smartlift.com+45 2326 2911
Chief Executive OfficerJacob Libach Nielsenjln@smartlift.com+45 2949 0791
Chief Financial OfficerAnders Frydkjaeraf@smartlift.com+45 2782 7417
Chief Marketing OfficerBirgit Ankjaerbia@smartlift.com+45 4038 9914
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Do you have an inquiry?

Feedback

In order to constantly improve, we greatly appreciate feedback from customers, partners and users. It can be the machine, functionality, documentation, or something else. It can also be suggestions for improving our service and our organization.

To collect all feedback in one place, we would like to ask you to use this email address: feedback@smartlift.com

Only a few people have access to the mailbox, and all emails are handled confidentially.

We really appreciate you taking the time to make us better together.

Best regards,
Smartlift Management

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